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Flow, ProQuest’s collaboration and document management tool, is now accessible free for individual researchers -- including those in institutions that don’t subscribe to the service. Flow is said to use a decade of experience with the RefWorks suite of tools, resulting in 'a unique service that manages researcher workflows while integrating document management and sharing with citation data'. This, says ProQuest, enables users to discover and manage content, store and organise documents. In addition, through integration with Microsoft Word, it helps users to write papers, supported with instant bibliographies and annotation. Flow’s social capabilities also allow simple document sharing. 

Libraries that subscribe to Flow can tap into usage data, revealing patterns that help them understand what their users are researching and which resources are most useful to them. Broadening access to Flow via free individual accounts is expected to yield richer analytics and content usage data.