Five Inmagic customers have moved to Soutron. The customers are: Chartered Institute Marketing, BG Group, TLT, Jones Lang LaSalle, and Inventia.
By using their new clients’ existing library infrastructure and collections, Soutron says that it was able to transform the delivery of core special library services, reduce library operation costs and improve user satisfaction while providing support for the changing information demands of a modern workforce.
'When our new clients experienced the streamlined workflow they became excited not only due to the newly simplified work tasks, but because they now had time to cultivate the wisdom of their library users,' said Tony Saadat, Soutron global president & CEO.
'As users began adding and extracting knowledge, the libraries transformed into social knowledge networks. No games, contests or incentives needed for library user organic growth!'
According to the company, Soutron Global Knowledge Management helps the creation of in-house Social Knowledge Networks (SKN). This, it claims, results in the easy accumulation and sharing of best practices across the organisation to address common business problems, thus providing for both library and business transformation.