EBSCO Information Services and Ex Libris integrate serials subscription renewal

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 EBSCO Information Services (EBSCO) and Ex Libris (part of Clarivate) have partnered to support libraries by integrating the serials subscription renewal process between EBSCONET® Subscription Management and Alma, the library services platform from Ex Libris. The development work between EBSCONET and Alma significantly improves internal workflows for mutual customers by reducing the need to update multiple systems.

EBSCONET organises subscription-related tasks for serials and simplifies the subscription management process, from acquisition to renewal. Alma is a cloud-based library service platform, unifying the management of print, electronic and digital materials in a single interface. With the collaboration efforts between EBSCO and Ex Libris, mutual customers can now configure a fully customisable integration profile and deliver automatic updates to Alma purchase order lines as they renew orders in EBSCONET. This technical advancement provides significant time savings and other benefits for libraries.

EBSCO Information Services Library Automation Manager, Anne Campbell, says working together with Ex Libris we’ve been able to develop better library workflows for our mutual customers. 'The response from customers has been overwhelming. Customers are using terms like ‘real-time renewals’ and reaping the value and efficiencies the EBSCONET and Alma integration is offering.'